Dependent on stock levels, the majority of orders are dispatched within 24 hours of order. (We only dispatch and deliver Tuesday-Friday).
In the United Kingdom most orders are shipped by a national courier network (Business Post) and are insured against loss or damage until signed for by you. It is important to inspect the items for damage before you sign for delivery.
Due to security requirements it is NOT possible for you to collect from the courier depot, the goods must be delivered to you. Delivery is by Next Day courier (UK-Mainland Only) but please allow up 7 working days for delivery. Our couriers will attempt 2 deliveries - after this, the package(s) will be returned to our warehouse and you will be credited for the cost of the goods but NOT the shipping charges.
Please note for international shipping you MAY be liable for customs charges outwith our remit. We are not responsible for any additional charges for delivery to you.