The commitment of our staff has resulted in some incredible awards along the way. We thought that it would be a good idea to dedicate a page on our website to share them with you for a couple of reasons.
Firstly, we are obviously extremely proud of them but secondly without sounding magnanimous or in any way attempting to boast, we want to demonstrate to you, our existing and prospective client, that we have a documented history highlighting and proving our dedication and success within our role as a motorcycle retailer. It is clearly evident to anyone who becomes a customer of ours that we are truly a specialist dealer, passionate about the Ducati brand in general but our dedication runs far deeper than that.
We are 100% committed on a local level to each and every single customer that walks through our door, purchases from us on the telephone or orders online in our eStore . We try to ensure their purchasing experience is second to none and although clearly spending hard earned money, we try to make that experience as pleasurable as possible! These awards are fitting gestures to the staff in each department of our store that work tirelessly to look after the needs of our customers.
Thanks from all of us once again for all your ongoing support.
(In reverse chronological order)
This was totally unexpected as its a tough one to win with so many of our dealer colleagues being so proficient at selling Ducati merchandise. Thanks goes to our team for working so hard through the year.
There is always a friendly rivalry between the dealers in the network for this award so to receive a commendation is just rewards for our efforts.
With an area the size of Scotland as our territory, we have some unique challenges to face with regards marketing our brand. This commendation acknowledges the effort we put in to that challenge.
Once more we are delighted to receive this award for recognition of the amount of work we do to promote the Ducati brand in Scotland.
Our staff deserve the plaudits for this accolade. It is their continual hard work that results in this recognition from our manufacturer.
A growing element of our business and one we are doing our best to improve on every day.
It's always fabulous to get an accolade and to receive this award for a second year in a row was no exception. It sounds a bit corny but it really is all down to the effort of our team that makes this achievement a possibility.
A bit of a surprise but a very welcome one indeed. We have been focused on building the brand in Scotland for many years. We have spent a huge amount of time and funds on this website (almost completely done "in-house") and brand advertising. Ducati have recognised this huge effort that has resulted in this much appreciated award.
Although predominantly a sales award, this is for our whole team in Glasgow including our sales, accounts, workshop, aftersales, parts and cleaning staff as everyone is involved in providing a rounded and comprehensive ownership experience. Thanks to the whole team for this significant award during difficult financial times.
The anticipation before this announcement was almost too much to take. On the previous night in Milan we had taken the Top Sales award, we could only hope that this award was possible. When our name was called out by Ducati's Christiano Silei, the effort of seven years of very hard work was rewarded in that one moment. A huge bonus was to receive the award from none other than Troy Bayliss - we gave him a bottle of 12 year old single malt in return!
This was a huge moment for us, we face a difficult time with the spread-out nature of our smaller population in Scotland. We totally understand it is difficult for our customers to travel to us from the more rural and distant areas. It is thanks to the dedication of not only those customers close to us but also to these widespread customers that this award was possible.
Although just missing out on the top spot in this year's survey, we were still delighted to get the votes to secure this position.
In a country with such a small widespread population as Scotland, we were thrilled to see our name near the top of this particular list.
It is a great privilege to be nominated at this global dealer conference. The Christmas party that year was great!
Another surprise, of the 91 UK motorcycle dealers of all manufacturers that made the cut, we came in second place. We were speechless!
A total surprise for us as we no idea we had been nominated by our customers in this independent survey. A fabulous Christmas present!
After a difficult 2005, we attack 2006 with renewed vigour and are delighted to return from Milan with a gratefully received award for our efforts.
George returns again with the prize.
George our technician returns from the factory in Bologna with the coveted technician award